Frequently Asked Questions

Find answers to common questions about using our trading assistant

Account Questions

How do I register and activate my software account?

Registration is straightforward:

  1. Launch the software and click "Register New User"
  2. Enter your email address
  3. Wait for the verification code
  4. Enter the code to complete registration

For detailed steps, see: New User Registration Guide

How do I configure my Binance API?

To configure your Binance API, follow these steps:

  1. Create an API key in your Binance account
  2. Enter the API Key and Secret Key in the software
  3. Set the correct API permissions

For detailed instructions, see: API Configuration Guide

Trading Questions

What is Grid Trading and when should I use it?

Grid trading is an automated buy-low-sell-high strategy, particularly effective in sideways markets:

  • Set price ranges for automated buy/sell operations
  • Generate consistent profits in ranging markets
  • Adjust grid parameters to adapt to different market conditions

For more details, see: Grid Trading Tutorial

How do I set Take Profit and Stop Loss?

The software offers multiple TP/SL options:

  • Fixed Take Profit and Stop Loss
  • Trailing Stop
  • Batch Profit Taking
  • Moving Stop Loss

For configuration details, see: TP/SL Settings Guide

How do I use Conditional Orders?

Conditional orders support multiple trigger types:

  • Breakout Buy/Sell
  • Pullback Buy/Sell
  • Time-based Orders
  • Pivot Point Trading

For detailed instructions, see: Conditional Orders Guide

Technical Issues

Why does my antivirus flag the software?

The software uses VMProtect for code protection, which may trigger false positives in antivirus software. This is normal, and you can:

  1. Verify you downloaded from official sources
  2. Add the software to your antivirus whitelist

For detailed settings, see: System Settings Guide

How do I resolve API connection issues?

Common solutions for API connection problems:

  • Verify API permissions are set correctly
  • Check network connectivity
  • Confirm API key accuracy

For troubleshooting, see: API Troubleshooting Guide

Security Questions

How does the software protect API security?

The software implements multiple security measures:

  • Local encrypted storage of API keys
  • No network transmission of key information
  • Support for IP restriction on API access

For more security information: Security Settings Guide

How can I ensure trading safety?

Recommended safety measures:

  • Set appropriate stop losses to protect capital
  • Use staged position building and reduction
  • Regularly review trading records
  • Set up trading alerts and notifications

For detailed guidance, see: Risk Management Guide